Cléone Institute, “Grand Couturier” training

Correspondence address, main establishment: Institut Cléone, 3 rue Principale, 67290 La Petite-Pierre, France

Headquarters: 3 rue Principale, 67290 La Petite-Pierre, France

Designation: Institut Cléone

SIREN identifier: 878 688 050

SIRET identifier of the head office: 878 688 050 00011

Legal category: 5710 – SAS

Principal Activity Performed (APE): 8559A – Continuing education for adults


The European Data Protection Regulation (GDPR) aims to guarantee the security of your personal data.

Institut Cléone undertakes to respect your privacy and to process your personal data in accordance with the legislation in force.

Our privacy policy describes how we use the data collected and what rights you have regarding the processing of this data.

Data collection:

You can  consult the Institut Cléone sites without having to reveal your identity or any other personal information about you. However, from the moment you wish to be contacted in order to obtain information, we must ask you to provide us with information. We do not do any canvassing, the only way for us to get in touch with you is for you to let us know your request for information.


From the date of signature of this contract, the trainee has a period of 14 days (article L.121-16 of the Consumer Code) to withdraw. He informs the training organization by registered letter with acknowledgment of receipt. In this case, no sum can be demanded by the Trainee. 

Payment : 

Payment is made by RIB communicated once admission has been validated by the teaching team. 

Institut Cléone collects your data at different stages:

1.) Information request: by filling out the information request form on the Institut Cléone website, you provide your: surname, first name, date of birth, telephone, email address, postal address, postal code, city Country. These personal data are collected in order to allow us to contact you to process your request for information and guide you. We keep the data transmitted during a request for information for 2 years.

2.) Registration with Institut Cléone: when registering with Institut Cléone, you provide certain data:

Identity: name, first name, address, telephone number …

School and / or professional background: diplomas, job, training project, lifestyle….

3.) During your training:
after your training, other personal data is recorded by us: password, notes, comments from your teachers / correctors, messages, payment data, etc.

Data relating to: Means of payment: postal or bank identity statement, check and / or bank card number, expiration date of the bank card.

Transactions: Transaction number , details of the purchase, subscription, good or service subscribed.

Purpose of collection:
The purpose of collecting your personal data by Institut Cléone is, depending on the case:

  • Processing your request for information, sending documentation.
  • To send you information and news about our Institut Cléone, including commercial proposals from our partners, if we have obtained your agreement, from our partners.
  • To allow you to access your online Student Space and navigate in your personalized space.
  • To have all the information you need to monitor your training in your Student Space.
  • To use all the functionalities of the Student Space: consultation of your notes, making appointments with teachers, registration for workshops, etc.
  • To send you all the necessary communications about your training or the life of the Cléone Institute.
  •  To analyze the academic data of our students as part of a continuous improvement process.
  • To carry out ad hoc satisfaction surveys.
  • To carry out statistics on the use of our teaching tools, internal reporting for the teaching teams.
  • To send you new projects from the Cléone Institute.
  • To allow the payment of your training costs.
  • Send to third parties for spot checks, hosting or IT maintenance.
  • The data are kept and used for a period in accordance with the legislation in force.

Your user rights: 

In accordance with the European regulations in force, you have the following rights:

Right of access: you have the right to receive a copy of your data that we have.

Right of erasure and right of rectification: you can request the erasure of your data as well as the rectification of any error or obsolete information. In the event that the law requires us to do so or if we have a legitimate reason to do so, we may retain certain information.

Right to object: you also have the right to object at any time to the processing of your personal data for marketing purposes.

Right to limitation: you have, in certain cases covered by the regulations, the right to request the suspension of processing carried out on your data.

Right to portability: you have the right to the portability of your data, that is to say the right to receive the data that we hold in a structured, commonly used and readable format and the right to transmit this data to a other data controller.

In addition, and since Law No. 2016-1321 of October 7, 2016, people who so wish have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website:

Institut Cléone may use service providers such as Google Analytics for analyzing internet traffic or CentralWeb for managing hosting and e-mail services.

 Institut Cléone gives access to the necessary information to authorized service providers to enable them to provide their services (site navigation monitoring for example). These transmitted data are managed under an agreement stipulating the protection of data to ensure their confidentiality.

Institut Cléone reserves the right to disclose information as required or permitted by law, in the event that disclosure is necessary to protect the rights of Institut Cléone, to comply Institut Cléone with legal proceedings / court order / subpoena / or other legal proceedings served.

You can exercise your rights on simple written request, imperatively accompanied by a valid proof of identity  bearing the signature of the holder, and mention the address at which Cléone Institut can  contact the applicant. Everything should be sent to:  Cléone Institut – 3 rue Principale, 67290 La Petite-Pierre or by email to:

Data transfer:

Your data is not transferred or stored outside the European Union.

However, in the event that one of the subcontractors of Institut Cléone is located outside the European Union, Institut Cléone, in its capacity as data controller, implements all the necessary measures to ensure the security of its data. clients.

If you wish to know the destination locations for your data (outside the European Union), we invite you to contact us by email at the address:

Security of your data:

Your data is treated in such a way as to guarantee its security. Cléone Institut implements organizational and technical measures to prevent any data leakage or theft and ensures that its subcontractors implement measures to protect your data. The people who have access to your data are bound by a strict security obligation.